Frequently Asked Questions
For any additional questions or concerns, please feel free to contact the artist directly.
How do I wash or spot clean my handbag?
The handbags are made from durable upholstery fabric, so treat your bags as you would a piece of furniture. Do not put them in the washing machine. Spot clean with a cloth, mild detergent and warm water. You can also rinse a new stain with cool water and dry empty and open.
Carole Kyle Handbags are meant to be admired, enjoyed and used, but please do so with care.
can i have a custom handbag made?
Custom orders are welcomed! You may refer to a piece listed online for a fabric choice or you may contact the artist directly for a special custom order. Patterns or bags already in inventory will not be altered for custom work. However the artist can add additional pockets, pocket zippers, and lengthen handles. Please allow 2 to 4 weeks for special orders. Custom work is not returnable.
Email us or give us a call.
Will you repair my bag if there is a structural issue?
Yes! Please contact us regarding any issues that may arise. Minor repairs are gladly done, free of charge, for the lifetime of your piece. We just request that you pay for shipping.